Problem Solving

Problem Identification
  1. Facts collection
  2. Fundamental Problem description 
  3. IS/IS NOT analysis
  4. Risk Assesment evaluation in early stage of incident

Containment actions
  1. Indentification of suspected / NOK products
  2. Clean delivery towards Customer
  3. Segregate and block nonconforming product
  4. Verify and document effectiveness of containment actions

Solution Development

  1. Root cause analysis
    • Fundamental consideration
    • Ishikawa tool
    • 5xWhy tool
  2. Risk assesment with expected number of defective product at Customer
  3. Potential corrective actions with clear criteria for effectiveness check

Implementation & Tracking of action effectiveness
  1. Supporting implementation of corrective actions
  2. Supporting in Proof of effectiveness evaluation
    • Capability study
    • Red rabbit
    • Run@Rate
    • First off / Last off verification
    • Layered process audit
    • Control plan verification
    • PFMEA review support
  3. Supporting preventive proposed actions with lessons learned approach
  4. Supporting team for closure of nonconforming case with verification output