Mapping the current state
  • Input & Output mapping
  • Value Add activities
  • Non-Value add activities
  • Stakeholder responsibility definition

Output from mapped current state & Mapping future state
  1. Waste Elimination: We build action plans to cut out the "Non-Value Add" bottlenecks
  2. Standardization (SOPs): We write simple, clear Standard Operating Procedures so the new, optimized process sticks long after the project is done

Accountability & Responsibility Definition

  1. R (Responsible): The person or team who actually does the work

  2. A (Accountable): The one person who owns the final decision and outcome ("where the buck stops")

  3. C (Consulted): The experts we talk to before and during the task (two-way communication)

  4. I (Informed): The people we update after the task is done (one-way updates)